Followed by a couple of hundred words that were completely relevant to them and the year that had passed.
We had 40 employees at this point so it took some time and a fair bit of preparation (365 days of listening actually).
I wanted the team to know that I had paid attention. That their work had not gone unnoticed, whatever their role and no matter their tenure in the business. But also that I had truly listened whenever they shared information about their personal lives with me too.
So I sat down and wrote everyone a personal note that started with “thank you”.
The first few weeks of the New Year I received around 30-35 replies back, all surprised to receive my email, but all positive that they had been acknowledged, seen and heard.
It was a great start.
And undoubtedly one of the simplest and most effective pieces of engagement work I had ever done.Thank you!
Happy New Year!